Production Support Services
Production Support Services

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Mistral’s Production Support Services focuses on managing customer’s product production effectively and successfully by helping them deliver their products on time at a cost-effective manufacturing price. Mistral’s production team is capable of overseeing and managing low-volume production of 1000-10000 units. Mistral also has global partnerships and alliances to meet the requirements of customers looking for higher volumes.


Mistral production support services offer customers:

  • Cost-effective end-to-end solutions
  • Supply Chain Management
  • Planning, Forecasting and Inventory Management
  • Design and Engineering Support
  • BOM Management
  • Integration of Hardware and Software
  • Reliability testing
  • Global infrastructure and ISO-certified Facilities
  • L1, L2, L3 Support
Mistral’s expertise in Production support includes:

  • Material Management
    • Volume Forecast
    • Schedule Planning
    • Inventory  procurement and lead time
  • Production Run
    • Pilot Build (Thermal and Soldering Profiles, Test Cases)
    • Production Build (volume build, part numbering, revision/version control, test records, yield reports)
  • Packaging
    • State-of-the-art packaging (Design or user provided)
    • Hardware packed in anti-static pouches
    • Software in DVD, SD Card etc.
    • OOBE (Out-Of-Box Experience)
    • Deliverables (Hardware + Software + Accessories + Documentation)
  • Testing and Diagnostics
    • Automated test cases
    • Validation of interfaces
    • Module-level bring-up and functional tests
    • Integration tests
    • Customized testing (Burn-in, Flying probe, Thermal, In-circuit, Performance)
  • Support and Documentation
    • Pre-and post sale support
    • Online support: Product Registration, RMA, updates/patches
    • Online Documentation (Gerber, Schematics, Mechanical Drawings, Quick Start Guide, User Guide, FAQ, Errata)
  • Pre-Certification
“TI’s long and productive collaboration with Mistral has consistently yielded world class solutions to our customers. Mistral’s team has shown great technical prowess in building development tools on several of our leading embedded processors. We are pleased to be collaborating with a team that is proactive and adaptive to our fast paced technical innovations. Mistral’s expertise of our OMAP(TM) and DaVinci(TM) technology solutions have been noteworthy and a critical contribution in quickly getting many of our customers products to market.” - Gerard Andrews, Texas Instruments
To know more about Mistral’s Production Support Services, mail us at

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2018-02-23 02:51:37