Integrated Command and Control

In a rapidly evolving world, on-field resources require advanced connectivity and modern Command and Communication solutions. The Command and Control solution from Mistral is designed to support multiple connection standards, manufacturers, and devices of today and tomorrow.

OVERVIEW

The Integrated Command and Control solution from Mistral is designed to meet the complex demands of mission-critical communication centres of Law Enforcement and Security Agencies. With advanced telephony capabilities and radio integration, our solution delivers a robust, command, control and communication platform with unparalleled operational efficiency. The command and control solution offers an extensive set of cutting-edge features, enterprise-class server architecture and end-to-end resiliency. With mobile devices, IoT and social channels becoming mainstream, field resources are now able to trace and track more information than ever before. The command and control solution offered by Mistral is a futuristic solution designed to support multiple connection standards, manufacturers, and devices.

The Command & Control platform brings both voice and data communication together, enabling operators to efficiently coordinate with field personnel conveying critical information, to generate real-time situational awareness and response plans. The modular system is designed to scale from a few consoles to hundreds, with the support for more interfaces than any other system currently available in the market. The Integrated Command and Control solution support a broad range of telephony technologies, including SIP, ISDN, and QSig; signaling protocols and radio protocols; standards-based radio interfaces such as Project 25, TETRA, DMR, and NXDN; and interfaces to conventional and proprietary systems and technologies; making it one of the most complete mission-critical communication solutions. The User Interface (UI) of the Command & Control platform is designed to provide the look, feel and expediency a user needs. The platform offers scalable configurations to easily adapt to any operational changes. With its enterprise-class server architecture and high capacity, the Integrated Command and Control solution can be updated and expanded without requiring additional hardware.

The Powerful Call Management feature of the platform allows the user to determine how calls are viewed, prioritized, and handled. The Smart Audio Routing in the command console allows the user to direct the audio input source to any audio output. Audio levels can be automatically adjusted based on the operator’s console selections, configured to the needs of the control room without making expensive hard-coded software changes. Profile-based logins provide users with the flexibility to login to any number of systems, which is critical during disaster-recovery operations or situations where different systems are deployed. The Profiles can reflect available resources, dispatch functions, duty shifts and schedules, supervisory and maintenance roles, and training exercise simulations.

The Command & Control platform from Mistral offers full end-to-end encryption to ensure the communications are secure. The DES and AES encryption are integral features of the system interfaces. The system also offers an enhanced Broadband Push-To-Talk feature for increased productivity. The platform not only provides the ability to integrate with Commercial Broadband Push-to-Talk services but also connects to existing LMR networks. With built-in IP-diagnostic tools and web-based system-management capabilities, the command and control platform delivers optimal performance. The Integrated Command and Control solution is an ideal solution for Public Safety, Transportation (Rail, aviation, traffic, maritime, and port operations), Public Utilities, Energy-distribution Operations, Government Agencies, Border Operations, Security Operations, Mining, Oil and Gas Platforms, and Refineries among others.

Features

  • Scales from a few consoles to hundreds
  • Supports centralized, distributed and mobile-based dispatching
  • Delivers high-bandwidth efficiency in an end-to-end IP-based system
  • Includes an intuitive, feature-rich, highly customizable graphical user interface (GUI)
  • Provides system-wide call-management capabilities and call management reporting
  • Profile-based login
  • Interoperates with legacy, modern and emerging radio and telephone technologies
  • Supports a variety of open-standards interfaces including P25 (CSSI, DFSI) and DMR
  • Can interface with TETRA systems, or to TETRA PEI connected donor radios
  • Capable of AES and DES encryption (including FIPS 140-2, Key Management and Key Fill Device support)
  • Web-based configuration tools
  • Script-based audio routing algorithms
  • Simple Network Management Protocol (SNMP) for real-time alarm reporting
  • Includes SIP-based voice recording with metadata
  • Interfaces to third-party applications such as CAD and AVL for call-setup and location services.