Product Lifecycle Support

Product Lifecycle Support services for ODMs, to remain competitive, for continued value creation and maintaining customer satisfaction; which includes releasing patch updates, providing regular upgrades, feature enhancements and customer support at all levels.

Product Lifecycle Support

With expertise in both software and hardware engineering, Mistral offers proven and robust product lifecycle support services, thereby helping companies focus their resources on R&D and new product development.

Most embedded devices, especially in military and defense environments, require continuous product lifecycle and product sustenance support extending to several years. Mistral is skilled at working closely with customers to deliver complete product sustenance and lifecycle management support for extended periods of time to ensure seamless and efficient working of various systems and solutions designed and developed by us.

We offer proven and robust product sustenance services, throughout the product and program lifecycle, ensuring continued support towards maintenance by ensuring that tools, test equipment and expertise are in place for continued builds and repairs with least disruption in delivery and performance of the system.

“Mistral's FPGA/Hardware/PCB CAD team did a great job in completing our projects based on multiple RFSOC FPGAs Read more...

Mr. Gary Xu & Mr. Khurram Muhammad

Samsung Research America, Inc.

Mistral Solutions
2022-02-28T02:35:31+00:00

Samsung Research America, Inc.

“Mistral's FPGA/Hardware/PCB CAD team did a great job in completing our projects based on multiple RFSOC FPGAs Read more...”
“Mistral team demonstrated high professionalism, right from requirement capture through various stages of projects Read more...

Mr. Michael Bailey

Gooch & Housego

Mistral Solutions
2021-12-06T12:18:11+00:00

Gooch & Housego

“Mistral team demonstrated high professionalism, right from requirement capture through various stages of projects Read more...”
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Mistral Solutions

Expertise

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Product Support


  • Pre-sales support
  • Email/ telephonic support during warranty period
  • Online and telephonic support
  • RMA
  • Paid support beyond the warranty period
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Product Maintenance


  • Product Updates
  • Patch distribution
  • Bug Fixes and Patch Development
  • Hardware Fixes
  • Regression Testing
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Product Enhancement


  • Feature Enhancements
  • Integration, Testing and Documentation
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Obsolescence Management


  • Detailed reports on component obsolescence
  • Hardware re-design
  • Re-engineering for obsolescence and cost reduction
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Inventory Management


  • Component selection
  • BOM health analysis
  • Traceability
  • Appropriate component replacement
  • Component changes/additions

Block Diagram

Mistral's proven and robust product lifecycle support services include

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